When it rains, it pours. Amidst increasing backlash and overwhelming criticism for how The Western Co. has been operating, the troubled café has since taken down their Facebook page — a purported admission of defeat.
Poor standards of service, a history of passive-aggressive reactions to critique, and an allegedly delusional business owner have brought the café massive flak in the past few days since a patron posted a long rant about his "hell of a horrible experience" at The Western Co.