
It's been a troublesome past few weeks for Circle Line operators SMRT, and even more vexing for the commuters who've been affected by service delays. Longer waiting times and slower trains have hit the underground MRT line four times in the last three weeks, with most of them occurring during rush hour.
The worst of it took place yesterday morning, when delays stretched up to four hours as disruptions affected the line from Serangoon to Botanic Gardens MRT stations. One commuter even claimed that a lady fainted when everyone got stuck in the train, with no ventilation and non-functioning air-conditioning.