Hundreds of subscribers of fibre broadband, television and phone services across the island were hit by a network outage on Thursday, which affected the households and offices in the vicinity around Bukit Merah, Outram, Tanjong Pagar and Tiong Bahru. The outage was due to damage caused by Land Transport Authority (LTA) contractors involved in the Thomson-East Coast MRT line construction, said fibre network operator NetLink Trust in a press release.
With the Internet being the top necessity of modern life that we simply can’t live without, this incident might as well have been the end of the world. Unsurprisingly, the first thing most subscribers did was to flood the telcos’ Facebook pages with complaints about service disruptions.
As of Friday, the disrupted fibre services have been restored after almost 14 hours of downtime (and excruciating agony), but it remains to be seen if the same can be said for the trust in NetLink Trust. Perhaps they should’ve stuck to their former name OpenNet. But to be fair, the responsibility’s not on them but the LTA’s contractors.
Photo: @singtelsupport via Twitter
Hundreds of subscribers of fibre broadband, television and phone services across the island were hit by a network outage on Thursday, which affected the households and offices in the vicinity around Bukit Merah, Outram, Tanjong Pagar and Tiong Bahru. The outage was due to damage caused by Land Transport Authority (LTA) contractors involved in the Thomson-East Coast MRT line construction, said fibre network operator NetLink Trust in a press release.
With the Internet being the top necessity of modern life that we simply can’t live without, this incident might as well have been the end of the world. Unsurprisingly, the first thing most subscribers did was to flood the telcos’ Facebook pages with complaints about service disruptions.
As of Friday, the disrupted fibre services have been restored after almost 14 hours of downtime (and excruciating agony), but it remains to be seen if the same can be said for the trust in NetLink Trust. Perhaps they should’ve stuck to their former name OpenNet. But to be fair, the responsibility’s not on them but the LTA’s contractors.
Photo: @singtelsupport via Twitter