Amidst all the hubbub about how teachers here are having a particularly hard time coping with their demanding jobs, one bold soul stepped out of the mainstream by declaring that extended working hours are part of their required "service".
As in, she's saying that parents want the "best service" for their children — and thus school staff should put in extra effort in their jobs. According to Lee Wei Yin in her forum letter to The Straits Times, treating teachers like actual humans in need of rest is "unrealistic, from a service and practical standpoint".