SMRT commuters were in a jam this morning at about 8am when the train service suffered a disruption on its North-South line.
Social media was rife with angry status updates and comments from frustrated passengers, many of whom waited more than the 20 minutes specified by SMRT in its statement regarding the situation.
Some passengers claim they were forced to stay put in trains that had gone stationary on inaccessible parts of the MRT track for over 45 minutes and were unable to even get to the shuttle services provided in Woodlands.